Today — Today so far, Eastern time (still open) · 26 Oct 2026 · All work
Collected
open
$481Collected, today$481All the money customers paid us, by card, check, cash, bank transfer or financing, minus any refunds we gave back.How it’s counted•Every payment recorded in HousecallPro counts on the day it was paid.•A refund comes off on the day it was given back.The math3 payments ($481.20) − 0 refunds ($0.00) = $481.20 · 26 Oct 2026 so farNot countedCard payments that failed or were declinedPayments on invoices that were later canceledTest customers and internal recordsGood to knowToday isn’t over yet, so this keeps changing until midnight.Full definition →See the records →
-66%vs last Mon by 6:26 pm · $1,434Collected: change vs last Mon by 6:26 pm-66%vs last Mon by 6:26 pm · $1,434Collected so far today, compared with last Monday (19 Oct 2026) up to the same time of day, 6:26 pm.The math$481.20 − $1,434.00 = −$952.80; −$952.80 ÷ $1,434.00 = -66%Full definition →
3 paymentsPayments, today3 paymentsHow many customer payments came in: every card, check, cash, bank transfer or financing payment that makes up Collected.The math3 payments totaling $481.20 · 26 Oct 2026 so farFull definition →See the records → · 0 refundsRefunds, today0 refundsMoney we gave back to customers. It’s already taken off Collected, on the day each refund was given.The math0 refunds · 26 Oct 2026 so farFull definition →See the records →
$929Earned, today$929The value of the work we finished: every job marked complete in HousecallPro, at its full job price, whether or not the customer has paid yet.How it’s counted•A job counts on the day it was marked complete.•It counts at its whole job total, even when it was billed on two invoices (like a deposit and a balance).•Warranty work, callbacks and plan visits count at $0.The math5 jobs ($929.20) + 2 jobs at $0 = $929.20 · 26 Oct 2026 so farNot countedJobs not marked complete in HousecallPro, even if the work is doneTest customers and internal recordsGood to knowToday isn’t over yet, so this keeps changing until midnight.A job that’s done but never marked complete is missing here. The orange note under this tile shows how much, when there is any.Full definition →See the records →
-35%vs last Mon by 6:26 pm · $1,434Earned: change vs last Mon by 6:26 pm-35%vs last Mon by 6:26 pm · $1,434Earned so far today, compared with last Monday (19 Oct 2026) up to the same time of day, 6:26 pm.The math$929.20 − $1,434.00 = −$504.80; −$504.80 ÷ $1,434.00 = -35%Full definition →
7 jobs completedJobs completed, today7 jobs completedHow many jobs were marked complete: the jobs Earned adds up, including $0 warranty, callback and plan visits.The math5 paid jobs + 2 at $0 = 7 jobs · 26 Oct 2026 so farFull definition →See the records →
3New customers booked, today3Brand-new customers: people whose very first job with us was booked in this period.How it’s counted•A customer counts once, on the day their first job was created in HousecallPro.•They still count if that job was later canceled. The line under the number shows how many were.The math3 new customers · 26 Oct 2026 so farNot countedReturning customers (anyone who already had a job with us)Jobs typed by mistake and deleted within the hourTest customers and staff time-off entriesGood to knowToday isn’t over yet, so this keeps changing until midnight.Full definition →See the records →
-50%vs last Mon by 6:26 pm · 6New customers booked: change vs last Mon by 6:26 pm-50%vs last Mon by 6:26 pm · 6New customers booked so far today, compared with last Monday (19 Oct 2026) up to the same time of day, 6:26 pm.The math3 − 6 = −3; −3 ÷ 6 = -50%Full definition →
0 of them had every job canceledNew customers who canceled, today0 of them had every job canceledHow many of these new customers ended up with every one of their jobs canceled.The math0 of the 3 new customers · 26 Oct 2026 so farGood to knowA job can be canceled after a tech went out or a payment was taken, so this doesn’t always mean nobody visited.Full definition →See the records →
2First-time paying customers, today2Homeowners who paid us for the first time in this period.How it’s counted•A customer counts on the day their payments first add up to $1 or more.•Each customer only ever counts once.The math2 customers paid for the first time · 26 Oct 2026 so farNot countedBusinesses and commercial accountsCustomers who were refunded back to $0Test customers and internal recordsGood to knowToday isn’t over yet, so this keeps changing until midnight.These aren’t the same people as New customers booked: someone booked last month who first paid this month counts here, not there.Full definition →See the records →
0%vs last Mon by 6:26 pm · 2First-time paying customers: change vs last Mon by 6:26 pm0%vs last Mon by 6:26 pm · 2First-time paying customers so far today, compared with last Monday (19 Oct 2026) up to the same time of day, 6:26 pm.The math2 − 2 = +0; +0 ÷ 2 = 0%Full definition →
paid for the first time in this window — not the same people as New customers booked
$133Avg income per call, today$133What an average finished job brings in: the total value of the jobs we completed, divided by how many jobs that was.How it’s counted•Add up the job totals of every job marked complete.•Divide by the number of those jobs.•Warranty work, callbacks and plan visits count as $0 jobs, so they pull the average down.The math$929.20 ÷ 7 jobs = $132.74 · 26 Oct 2026 so farNot countedJobs not marked complete in HousecallProTest customers and internal recordsGood to knowToday isn’t over yet, so this keeps changing until midnight.Full definition →See the records →
-54%vs last Mon by 6:26 pm · $287Avg income per call: change vs last Mon by 6:26 pm-54%vs last Mon by 6:26 pm · $287Avg income per call so far today, compared with last Monday (19 Oct 2026) up to the same time of day, 6:26 pm.The math$132.74 − $286.80 = −$154.06; −$154.06 ÷ $286.80 = -54%Full definition →
2 calls billed $0Calls billed $0, today2 calls billed $0Finished jobs we didn’t charge for: warranty work, callbacks, plan visits and waived diagnostics. They’re included in the average above.The math7 finished jobs − 5 billed above $0 = 2 billed $0 · 26 Oct 2026 so farFull definition →See the records →
Avg billed ticket (excludes $0 calls): $186Avg billed ticket, today$186What an average paying job brings in: the same average as above, but leaving out the $0 calls.How it’s counted•Add up the job totals of the finished jobs we charged for.•Divide by how many of those jobs there were.The math$929.20 ÷ 5 paid jobs = $185.84 · 26 Oct 2026 so farFull definition →See the records →
$2,754New jobs booked, today$2,754The dollar value of the jobs we booked: every job created in HousecallPro in this period, at its current price.How it’s counted•A job counts on the day it was booked, not the day of the appointment.•Canceled jobs stay in this total. The line under the number shows how much was canceled.•A job booked at $0 gains its price once the tech prices it, so recent days can still go up.The math11 jobs ($2,753.50) + 0 canceled jobs ($0.00) = $2,753.50 · 26 Oct 2026 so farNot countedJobs typed by mistake and deleted within the hourStaff time-off and calendar entriesTest customers and internal recordsGood to knowToday isn’t over yet, so this keeps changing until midnight.Full definition →See the records →
-8%vs last Mon by 6:26 pm · $2,988New jobs booked: change vs last Mon by 6:26 pm-8%vs last Mon by 6:26 pm · $2,988New jobs booked so far today, compared with last Monday (19 Oct 2026) up to the same time of day, 6:26 pm.The math$2,753.50 − $2,987.50 = −$234.00; −$234.00 ÷ $2,987.50 = -8%Good to knowLast week’s jobs count at their price today, which may have gone up since they were booked.Full definition →
11 jobsJobs booked, today11 jobsHow many jobs we booked, including ones that were canceled afterward.The math11 still on + 0 canceled = 11 jobs · 26 Oct 2026 so farFull definition →See the records → · 0 canceled, $0Canceled jobs, today0 canceled, $0Jobs booked in this period that were canceled afterward, and what they were worth. They’re still part of the booked total above.The math0 of the 11 jobs were canceled, worth $0.00 together · 26 Oct 2026 so farFull definition →See the records → · 2 not yet pricedNot yet priced, today2 not yet pricedOpen jobs booked in this period that still have no price on them, usually service calls waiting for the tech to price the repair.How it’s counted•Plan visits and contract visits that are free on purpose don’t count.•Jobs discounted to $0 were priced (at zero), so they don’t count.•Canceled and finished jobs don’t count.The math6 open $0 jobs − 4 visits free on purpose − 0 priced at zero = 2 not yet pricedFull definition →See the records →
357Maintenance contracts, today357How many customers have a maintenance plan: anyone with a plan on their account in the 12 months up to this date.How it’s counted•A customer counts once, however many plans or systems they have.•A plan shows up from the invoice it was sold or billed on.•Plans sold under the older 2025 name, “Maintenance Yearly Agreement,” count too.The math449 plan records from 27 Oct 2025 – 26 Oct 2026, counting each customer once = 357 customersNot countedPlans dated after 26 Oct 2026, like invoices made ahead of a visit59Plans on invoices that were canceled5Good to knowToday isn’t over yet, so this keeps changing until midnight.Full definition →See the customers →See the plans sold →
+1%vs last Mon (whole day) · 355Maintenance contracts: change vs last Mon (whole day)+1%vs last Mon (whole day) · 355Customers with a plan now, compared with the end of last Monday, 19 Oct 2026.The math357 − 355 = +2; +2 ÷ 355 = +1%Full definition →
customers holding a plan in the 12 months to 26 Oct 2026
+1 plan soldPlans sold, today+1 plan soldMaintenance plans sold in this period. A home that buys plans for two systems counts as 2.How it’s counted•A plan counts on the date of the invoice it was sold on.•Unpaid plan invoices count; canceled ones don’t.The mathPlans on 1 invoice (1 unpaid, 0 commercial) = 1 plan · 26 Oct 2026 so farFull definition →See the plans sold →
38 minAvg drive between jobs, today38 minHow long the vans actually drive from one job to the next, measured by the GPS in each van.How it’s counted•A drive runs from leaving one job to arriving at the next job that day. The first drive of the day doesn’t count.•If the van stopped on the way (supply house, gas, lunch), the time parked there is taken out, so only time moving counts.•If the van went home for an hour or more in between, the next drive is a new start and isn’t counted.The math7 drives totaling 265.4 minutes ÷ 7 = 37.9 minutes · 26 Oct 2026 so farNot countedDrives after the van went home for an hour or more0Finished jobs no van was found at (no GPS in the vehicle, or no van parked at the address)0The first drive of each dayGood to knowToday isn’t over yet, so this keeps changing until midnight.Joseph’s truck has no GPS, so jobs he drives to on his own aren’t in this.Full definition →See the records →
-6%vs last Mon by 6:26 pm · 40 minAvg drive between jobs: change vs last Mon by 6:26 pm-6%vs last Mon by 6:26 pm · 40 minAvg drive between jobs so far today, compared with last Monday (19 Oct 2026) up to the same time of day, 6:26 pm.The math37.9 min − 40.3 min = −2.4 min; −2.4 min ÷ 40.3 min = -6%Full definition →
median 46 minMiddle drive, todaymedian 46 minThe drive in the middle: half the drives were shorter and half were longer, so a few long drives move it less than the average.The math7 drives lined up by length; the middle is 45.9 minutes · 26 Oct 2026 so farFull definition →See the records → · 7 drivesDrives counted, today7 drivesHow many drives between jobs the average is based on, including drives that stopped on the way.The math7 trips between jobs = 7 drives · 26 Oct 2026 so farFull definition →See the records →
Maintenance to maintenance: 33 minAvg drive between maintenance visits, today33 minHow long the vans drive from one maintenance visit to the next maintenance visit.How it’s counted•The same drives, counting only those where the jobs at both ends are maintenance visits.The math1 drive totaling 32.9 minutes ÷ 1 = 32.9 minutes · 26 Oct 2026 so farFull definition →See the drives →
10 min of stops taken outStops on the way, today10 min of stops taken outTime the vans sat parked somewhere that wasn’t a job, between two jobs: supply houses, gas, food, home and so on. It’s taken out of the drive minutes.How it’s counted•A stop is any place the van sat still for 3 minutes or more between two jobs that isn’t a job or estimate address.•Each stop is named: Home when it’s where that van starts its day, the customer when it’s a customer’s address, or the nearest business listed on Google Maps.The math2 stops: Other businesses 10 min = 10 minutes · 26 Oct 2026 so farGood to knowMost time: Amigos Auto Insurance (7 min, 1 stop); Associated Roofing Specialist, Inc. (4 min, 1 stop).A business name is the nearest listed business to where the van parked, so in a shopping plaza it can be a neighbor.See every stop →
2New leads, today2People who reached out asking for AC work we could book: calls, Facebook and Instagram lead forms, website forms, online bookings, texts and Facebook messages.How it’s counted•Lead forms and online bookings always count.•Every call, text, message and website form is read by AI with the customer’s HousecallPro history beside it, and counts only when they ask for a repair, maintenance, an install quote or other service.•The same person counts once a week.The mathFacebook and Instagram forms 2 = 2 leads · 26 Oct 2026 so farNot countedContacts that weren’t requests for work0Couldn’t tell (missed calls with no recording, messages with nothing to go on)0Repeat contacts from the same person within 7 days0Not read yet (checked on the next hourly update)17Good to knowToday isn’t over yet, so this keeps changing until midnight.The AI will get some wrong. See the records lists every contact with its verdict.Full definition →See the records →
-50%vs last Mon by 6:26 pm · 4New leads: change vs last Mon by 6:26 pm-50%vs last Mon by 6:26 pm · 4New leads so far today, compared with last Monday (19 Oct 2026) up to the same time of day, 6:26 pm.The math2 − 4 = −2; −2 ÷ 4 = -50%Full definition →
Forms 2Facebook and Instagram forms, todayForms 2People who filled out a Facebook or Instagram lead form. A lead form always counts.The math2 leads from facebook and instagram forms · 26 Oct 2026 so farFull definition →See the records →
17 not read yetContacts not read yet, today17 not read yetContacts that came in since the last update. They are read on the next hourly update.The math17 contacts · 26 Oct 2026 so farFull definition →See the records →